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Towards an OSS Adoption Business Impact Assessment
Lucía Méndez Tapia, Lidia López, Claudia P. Ayala, María Carmela Annosi
Abstract. Nowadays, the adoption of Open Source Software (OSS) by
organizations is becoming a strategic need in a wide variety of application
areas. Organizations adopt OSS in very
diverse ways. The way
in which they adopt OSS affects and shapes their businesses. Therefore, knowing
the impact of different OSS adoption strategies in the context of an
organization may help improving the processes undertaken inside this
organization and ultimately pave the road to strategic moves. However, there is a lack of support for assessing the impact of the
OSS adoption over the business of the adopter organizations. Based on the goal-oriented
characterization of some OSS adoption strategies, in this paper, we propose a
preliminary approach to assess the business impact of the OSS adoption
strategies over the adopter organizations. The proposal is based on the Business
Model Canvas and graph theory notions to support the elicitation and assessment
of the impact of each goal over the adopter organization. We illustrate the application of the approach in
the context of a telecommunications company.